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Big Smile

DENTAL INSURANCE

Benefit Summary

PetWow offers eligible staff members participation in PetWow’s robust group dental plan through Sun Life's Dental Care Plus. Group dental premium rates are substantially lower than can be gained by individuals in the private market due to the group nature of PetWow’s dental plan. Moreover, premiums are PRE-TAX payroll deducted which substantially lowers the out-of-pocket cost for coverage. The discounted group rate in combination with the tax-free premium payments make our Dental Care Plus plan very attractive. Dental Care Plus provides a rich array of coverage for preventative, basic, major, and orthodontic dental needs. A detailed listing and explanation of all of the dental services covered by our Dental Care Plus plan can be found HERE. Moreover, as an added bonus, PetWow's Dental Care Plus plan includes discount coverage for an array of additional Vision Care and Hearing Services at no extra charge! PetWow's Dental Care Plus dental plan is accepted by nearly every dental office in the Northern Kentucky - Greater Cincinnati area. You can verify that your dentist is part of the Dental Care Plus network by visiting this website. 

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  • PREMIUM COSTS

    • Employee​ ($39.37/month)

    • Employee + Spouse ($79.42/month)

    • Employee + Children ($85.39/month)

    • Employee + Family ($137.59/month)

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Eligibility

  • Basic Eligibility:

    • A Team member must have "Part-Time/Partial-Benefits" employment status, which means having averaged 48 hrs per bi-weekly pay period (24 hrs/week) over the last 6 bi-weekly pay periods (or if newly hired, anticipated to average 24 hrs/week over the next 6 bi-weekly pay periods); or hold a managerial, professional groomer, or veterinarian job title. Calculated hours include regular hours, overtime hours, paid vacation hours, paid holiday hours, paid sick day hours, and paid continuing education hours.​

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  • Waiting Period: An eligible team member may initially seek enrollment in this benefit during the period beginning on the 90th days after hire date and ending on the 120th day after hire date. If the team member elects not to seek enrollment during this Initial Enrollment Window, he or she will not be able to enroll until the next annual "Open Enrollment" period which runs from December 1st, through December 31st of each year, with new plans/policies beginning January 1st. In addition to the Initial and Annual Open Enrollment periods, team members may enroll in this benefit during the 30 days following any one of the following "Qualifying Events": marriage, divorce, child birth / adoption, loss of prior coverage or change in employment status, (ex. going from Part Time to Full Time). 

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  • Please Note: PetWow human resources will not automatically notify an eligible team member that they have reached their 90th day of employment (although the team member can easily keep abreast of when this initial period will begin by looking at their "Benefits" tab in their "MY INFO" section of BambooHR). Therefore, it is the eligible team member's responsibility to actively seek enrollment in this benefit during the initial enrollment window if he or she wishes to do so. PetWow human resources will, however, notify all eligible team members about the annual December Open Enrollment on or near the beginning of November each year. 

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To verify current eligibility and to see premium rates, please refer to the "Benefits Tab" within your "MY INFO section of  BambooHR.

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Enrollment

Use PetWow's Human Resource's BENEFITS FORM to request enrollment in PetWow's Group Dental plan. Once your eligibility is confirmed, PetWow Human Resources will send you the relevant application form(s) through BambooHR for completion and signature. Your application will then be submitted to Dental Care Plus and a new dental policy ID card will be mailed directly to your home for use at all Dental Care Plus participating facilities.

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Ongoing Plan Management

CUSTOMER SERVICE

  • If you have questions about your Dental Care Plus policy or claims please call Crawford Insurance at 859-581-2088 or you may reach Dental Care Plus customer service at 1-800-367-9466 or visit Dental Care Plus online. 

 

ONLINE TOOLS FOR MANAGING YOUR ACCOUNT AND CLAIMS

  • Find a Dentist

    • You may lookup any and all Dental Care Plus participating dentists online HERE.

  • Member Services Portal

    • ​The DCPG Member Portal is a great way to manage your dental care.

      • ​Get details on your benefits and claims history.

      • Our Dental Cost Estimator can give you a typical range of dentist charges in your Zip Code.

      • Easily change your residential address or request a new member ID card.

    • ​To sign up for Member Portal Services click HERE.

  • Member E-Letters

    • Sign up for Dental Care Plus member-only E-Letters

      • Keep an eye on the latest news and research on oral health.

      • Get oral health tips to ensure A+ checkups every time.

      • Find advice on how to get the most value out of your benefits.

      • Save money monthly with DCPG's Partner Plus Program, where we publish special offers available to members.

    • ​To sign up for Dental Care Plus E-Letters click HERE.

 

OTHER PLAN MANAGEMENT ISSUES

  • For all other dental plan management questions please email PetWow Human Resources. 

Frequently asked questions
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